diamond exch
diamond exch
This app is available for your device
diamond exch
This app is available for your device
Contact
+91 8245548066
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, making it easier to access your account.
Q2: What should I do if I am not getting OTP?
To complete this process, first ensure your internet connection is strong by checking your signal. If no OTP is received after a suitable time, you can try again by clicking "send OTP." If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If the number has changed, submit your KYC details to the customer support via email to complete the account transfer. This will help you access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should resolve any compatibility problems and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn amount is limited to the money earned from gaming activities. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app, including saving your Aadhar card, UPI details, and bank information. This is a requirement for the onboarding process. Please ensure all necessary details are accurately stored in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, payment delays can occur, sometimes requiring a wait of up to 24 hours. This variance in processing time is a consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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